Terms and Conditions

These Terms and Conditions ("Terms") apply to all purchases made through SD decalz. By placing an order, you confirm that you have read, understood, and agreed to these Terms.

1. General information

1.1 SD decalz designs, produces, and sells custom decal kits primarily for motorcycles (supermoto, enduro, MX, etc.).
1.2 All products are made to order and may vary slightly from displayed images due to screen and printing differences.
1.3 These Terms govern all sales and form a binding agreement between SD decalz and the customer.

2. Product quality & limitations

2.1 All decal kits are handmade using professional materials. While we strive for perfect quality, small imperfections may occur.
2.2 Minor dust particles, micro-bubbles, or slight printing variations are a natural part of the production process.
2.3 Imperfections that are not visible from a distance of approximately 1.5 meters are not considered defects and cannot be used as grounds for a claim.
2.4 Colors shown on digital screens may differ slightly from the final printed product. Such variations do not constitute a defect.

3. Orders & payments

3.1 Orders are processed only after full payment is received.
3.2 All prices are provided individually based on your request.

4. Production & delivery

4.1 Production time may vary depending on complexity and workload. An estimated timeframe will be provided after ordering.
4.2 Delivery times depend on the chosen shipping carrier. SD decalz is not responsible for delays caused by carriers or customs.
4.3 Shipping costs are not fixed and will also be confirmed individually with each order, depending on the customer’s location and preferred shipping method.

5. Returns & claims

5.1 Since each decal kit is custom made, returns are generally not accepted unless the product is proven to be faulty.
5.2 Claims must be submitted within 7 days of receiving the order. The customer must provide detailed photos and a description of the issue.
5.3 Minor imperfections described in Section 2 are not valid grounds for a claim.
5.4 Incorrect application, accidents, misuse, or external damage (e.g. crashes, high-pressure washing, chemicals, extreme conditions) are not covered by warranty.

6. Application & usage

6.1 Decals must be applied according to the provided instructions.
6.2 Proper surface preparation is essential for durability. SD decalz is not responsible for poor adhesion caused by incorrect application.
6.3 The lifespan of decals depends on usage, care, and riding conditions.

7. Liability

7.1 SD decalz is not liable for any indirect, incidental, or consequential damages resulting from the use of its products.
7.2 The customer is responsible for ensuring that decals comply with local laws and regulations regarding motorcycle modifications.

8. Intellectual property

8.1 All designs, graphics, images, and content created by SD decalz remain the intellectual property of SD decalz and may not be copied, reproduced, or resold without permission.
8.2 Custom designs produced for clients may be showcased in SD decalz promotional materials unless agreed otherwise.

9. Privacy policy

9.1 Customer information is collected solely for order processing and communication.
9.2 Personal data will not be shared with third parties except for shipping and payment processing.

10. Contact

For questions, custom requests, or claims, please contact us via the Contact Us form on the website or through our official social media channels.